I have only used once on a 10 hour jaunt with another Neo user and a pal who is on PackTalk. Setting up a group was easy, I emailed my pal a link and he joined by that and we added our Packtalk pal as a via the app on Bluetooth. Worked well, although there was the occasional, brief drop out. Loud and clear, even when we had our helmets flipped up or visors open. I still had the issue of the unit deciding it wanted to turn the radio on. I hope it was a one off, which it wasn’t with my Packtalk. The unit is a bit chonkier than my Packtalk. Packtalk was charged on the unit prior to clipping to the helmet attachment that had the connection to the headphones, so water had to get in between the unit and the helmet attachment to get near the rubber gromit to the USB power port. The Neo has it all built in to the unit and you clip into the helmet attachment before inserting a USB-C wire to the rear edge of the unit to connect to the headphones, which makes me worry about waterproof integrity overtime. And of course if you haven’t got your unit connected you have the wires hanging around. I was aware of this prior to my purchase, but the 30% off offer at SBS meant a saving over the Edge model of £125 (Neo Duo) so we didn’t think it was worth the extra. The savings at time of going to press on SBS is only 15% so maybe an increase of £30 a unit I may have paid the extra to have the magnet attachment of the Edge.