Frequently Asked Questions (F.A.Q.)

Our aim is to resolve your query as quickly and efficiently as possible. With this in mind we've put together a few of our most commonly asked questions. If you can't find the answer to your question and you require further assistance, you can find our contact details below.

  • Yes. You can return any item within 365 days of purchase for an exchange or a full refund. The only items excluded from this are special order items such as exhaust systems. Please see our delivery and returns page for full information.

  • If you can't find the product you require on our website then unfortunately this means we don't currently supply it. We are constantly increasing our product range and adding new items daily so keep checking back to see what's new.

  • For pre or post sales technical advice it is always best to contact the manufacturer directly as they have expertise concerning their products and can usually answer your query much quicker than we can. However, if you cannot find the answer to your question, please contact us and we will be happy to help.

  • We use an international fulfillment partner to deliver goods to many destinations around the world. For a complete list of countries please click on the flag icon at the top of our homepage to view the countries that we ship to.

  • To find the cost of delivery for an order to the United Kingdom, simply add the items you would like to your shopping basket (they can be removed at any time). Once you have added the items to your basket, you can select your region from the drop down list and your delivery charge will be calculated instantly. Orders over £25 are delivered free to any UK mainland address (excluding Scottish Highlands).

    For international orders, shipping costs are calculated automatically at checkout and depend on:

    • Destination country
    • Size/weight of the package
    • Shipping method selected

    We offer several different shipping methods including airmail, standard courier and express courier. The prices for each available option will be displayed at checkout.

  • For UK orders It's simple, just click here or follow the create a return link that can be found at the bottom of every page. For international orders please follow this link.

Need to Contact Us?

If the above information has not answered your question and you require further assistance, or if you have a query about an order you have placed then please contact us here.

For international orders, in the first instance, please contact our international fulfillment partner via their help centre.