SPORTSBIKESHOP
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Frequently Asked Questions (F.A.Q.)

Our aim is to resolve your query as quickly and efficiently as possible. With this in mind we've put together a few of our most commonly asked questions. If you can't find the answer to your question and you require further assistance, you can find our contact details below.


Can I return items if they don't fit or I change my mind?
I can't find what I'm looking for, do you have this...?
Can you provide pre-sales technical advice?
What countries do you deliver to?
How much will my order cost to deliver?


Q. Can I return items if they don't fit or I change my mind?
A. Yes. You can return any item within 365 days of purchase for an exchange or a full refund. The only items excluded from this are special order items such as exhaust systems. Please see our delivery and returns page for full information.
Q. I can't find what I'm looking for, do you have this...?
A. If you can't find the product you require on our website then unfortunately this means we don't currently supply it. We are constantly increasing our product range and adding new items daily so keep checking back to see what's new.
Q. Can you provide pre-sales technical advice?
A. For pre or post sales technical advice it is always best to contact the manufacturer directly as they have expertise concerning their products and can usually answer your query much quicker than we can. However, if you cannot find the answer to your question, please contact us and we will be happy to help.
Q. What countries do you deliver to?
A. The countries we currently delivery to are listed below. If you cannot see your country listed then unfortunately this means that we do not ship to your country at this time.

Q. How much will my order cost to deliver?
A. To find the cost of delivery for any order, simply add the items you would like to your shopping basket (they can be removed at any time). Once you have added the items to your basket, you can select your country from the drop down list and your delivery charge will be calculated instantly. Orders over £25 are delivered free to any UK mainland address (excluding Scottish Highlands).
Q. How do I create a return?
A. It's simple, just click here or follow the create a return link that can be found at the bottom of every page.

Need to Contact Us?

If the above information has not answered your question and you require further assistance, or if you have a query about an order you have placed then please contact us here.